Order status

Track your order

Enter the order ID from your confirmation email, or the phone number you ordered with. Live status comes straight from the courier.

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It's on your confirmation email and SMS. The AWB number works too.

Tracking goes live once the courier scans your parcel, usually within 24 hours of dispatch.

Your order details will appear here.

Still stuck?

If the status looks wrong or your parcel hasn't moved in three days, message us with your order ID and we'll chase the courier.

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